Returns & Exchanges
Service Works London offers a 28-day return policy on all items, provided they are in their original, unwashed condition with all tags attached. We strive to make the process as seamless as possible for our global community of chefs and skaters alike.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the garments in their original packaging, ensuring all labels are intact and the return form is included inside the parcel.
Ship the Parcel
Affix the generated shipping label to your package and drop it off at your nearest authorized courier location or post office.
Receive Refund
Once our London warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing